Payments
To conclude a contract with the company, after which you will be billed for payment of the tour.
A non-refundable deposit of 20% is required, but not less than 200 euros.
This must be paid not less than 30 days before the start of the tour (or by an alternative date agreed between you and the Company). If you book less than 30 days before departure, you must pay for the tour in full as soon as you book, unless you make alternative arrangements with the Company. If you do not pay your balance by the agreed time, the Company reserves the right to cancel your booking or pursue any unpaid monies.
Cancellation Policy
Payment for the tour is a fundamental part of the tour’s income and contributes to the overall cost of equipment, running costs, staffing, administration, etc. As the Company will have incurred the majority of its costs before the tour starts, we need to impose cancellation charges to cover these costs.
Deposits are non-refundable. If you cancel your booking, we will impose cancellation charges as follows:
- 21 days or more prior to departure – loss of deposit
- 15 days before departure – 30% of tour cost*
- 7 days before departure – 50% of tour cost*
- 5 or fewer days before departure – 80% of tour cost*
* or deposit if greater.
Tailor-made tours may be subject to alternative cancellation terms, which will be communicated to applicable Clients at the time of booking.
All cancellations must be in writing and be made by the person who submitted the booking form. Please send an email to your contact at the Company, with a copy to info@turkeytravel.info
Once the tour has started, no refund for any unused portion or part of the tour or services to be provided will be given. If you want to make any changes to the tour, or depart the tour early, such alteration or departure will be entirely at your own expense and liability. You will also need to communicate in writing to the tour operator your reason for leaving the tour.